While in the Seattle area for some work related business I rode up to check this dealership out. It is a pretty impressive place for sure. I wanted to buy an Indian related item in a display case and the young guy at the parts counter could not find the key to the case. Then once he retrieved the item he put it along with another item into their system then said to got to the cashier up front to pay. I walk over to where the cashier is and she is busy with the copy machine and so I stand there. She doesn't even acknowledge my presence. Finally clear my throat and she looks at me and goes back to the copy machine without saying one word. There are two young guys at the one side of the counter filling out some forms so I stand on the side nearest the front door. They leave and she says I must move around to the side where they were to complete my purchase. Why not just let me stand where I was since it was right next to her computer? Then she is unable to find my items in their sales system and has to go over and find the guy who entered the info. Appears he did not complete the transaction as required. All in all not a way to treat a paying customer and waaay to long to get the items I wanted to buy.